Shipping Policy

Shipping Policy – Leora Dane

At Leora Dane, we are dedicated to delivering high-quality products with exceptional service, transparency, and care. Our focus is to provide a smooth, reliable, and satisfying shopping experience for every customer.

We proudly offer FREE SHIPPING on all eligible orders to make your shopping experience more convenient and affordable.

🛍️ Order Processing Time

All confirmed orders are processed within 1 to 3 working days.

Orders placed on Sundays or public holidays are processed on the next working day.

During high-demand periods, sales, or festive seasons, processing time may be extended slightly.

Each product goes through quality checks before being carefully packed and dispatched.

🚚 Shipping & Delivery Time

After dispatch, delivery usually takes:

Within India: 4 to 8 working days

Remote Locations: 7 to 12 working days

Delivery timelines may vary due to:

Weather conditions

Courier delays

Government regulations

Natural disasters

Operational challenges

We always aim for fast and safe delivery.

📍 Shipping Coverage

Leora Dane currently delivers across:

All major cities in India

Most towns and rural regions

If delivery is not available in your area, our team will inform you before dispatch.

International shipping may be introduced in the future.

💰 Free Shipping Policy

We are happy to offer FREE STANDARD SHIPPING on eligible orders.

Details:

No shipping charges are applied at checkout.

Free shipping is applicable on standard delivery services.

Express or priority delivery (if available) may involve additional charges.

Free shipping offers may be modified during special campaigns.

Our pricing is transparent — no hidden costs.

📦 Packaging Standards

We use strong, secure, and hygienic packaging materials to ensure your order reaches you in perfect condition.

Our packaging protects products from:

Physical damage

Moisture

Dust

Handling risks

We maintain professional presentation in every package.

🔍 Order Tracking

Once your order is shipped, you will receive:

A tracking number

Courier partner details

Tracking link (if available)

Tracking details are shared via SMS, Email, or WhatsApp.

If tracking updates are delayed, contact our support team.

🚫 Incorrect Address & Failed Delivery

Customers must provide accurate delivery details.

Please verify:

Full name

Complete address

Correct PIN code

Active phone number

If delivery fails due to incorrect details:

Re-dispatch may require additional processing time

Additional courier charges may apply in special cases

Leora Dane is not responsible for delays caused by incorrect information.

📬 Delivery Attempt Policy

Courier partners generally make 2 to 3 delivery attempts.

If the customer is unavailable:

The parcel may be returned

Re-shipping may take extra time

Special handling may be required

Please ensure someone is available to receive the order.

📉 Delayed or Lost Shipments

In rare situations, delays or losses may occur.

In such cases:

We coordinate with courier partners

A formal investigation is initiated

Resolution is provided within 7–14 working days

If shipment is confirmed lost, we will offer:

Replacement

OR

Refund (as per policy)

Customer trust is our top priority.

📦 Damaged Package Policy

If you receive a damaged package:

Record clear photos/videos immediately

Avoid using the product

Inform us within 24 hours

We will review and provide appropriate support.

Claims without evidence may not be accepted.

🔄 Returns & Shipping

For return-related shipping:

Return policy conditions apply

Products must be unused and intact

Return requests must be approved first

Please refer to our Return & Refund Policy for details.

📞 Customer Support

For shipping-related assistance, contact us via:

Email: leoradane.in@leoradane.com

Official WhatsApp : +91 9897338101

Our support team responds within 24–48 working hours.

📜 Policy Updates

Leora Dane reserves the right to update this Shipping Policy at any time.

Changes will be posted on our website and will apply to future orders.

We recommend reviewing this page regularly.

🤝 Our Promise

At Leora Dane, we go beyond delivery — we deliver confidence, quality, and care.

We commit to: ✔ Free Shipping

✔ Honest communication

✔ Reliable logistics

✔ Customer-first service

Your satisfaction is our brand strength.